19 Feb, 2019 → by ClaimboUser748710
AutoNation Ford Wickliffe
1
Bought "premium" extended warranty for 2014 Ford Platinum F-150. I have all the paperwork. Paid top dollar for truck. Brought truck in for repair and maintenance- now having problems with retractable running boards, brakes , weatherstripping around doors. Autonation Wickliffe stated it would cost over $2400 to fix -then whaen I questioned manager stated "oh the motor is covered that qoute was for if we broke running boards when fixing"-brakes they replaced are squealing, stated they needed to take picture to send to Ford to get these items fixed-brought truck in twice-they never did any work-dash cam proof- Ford regional manager contacted-stated on recorded conversation that Ford never received any pictures fromAutoNation Ford- now AutoNation Ford are saying they will not honor the warranty that I bought and paid for at the dealership- now I have to pay a lawter to get part of money back-certified letter to AutoNation Ford and State attorney general Ohio