auto europe is the biggest consumer rip off of all time. Most people can get a better deal by dealing directly with a rental car company here. They will do it for you at a double the price fee. They will also get you a cell phone. But you could do all this on your own cheaper. The headache of having to spend all that money could be better used for an extended stay at your hotel or vacation. Be smart stop dealing with them. A friend of minds found out it cost him double what he could of paid for. Not only that but when I mentioned that I speak latin they tended to add charges. Like I am some ***. RIP RIP OFF OFF