So I changed my email in the Bitdefender central dashboard and my profile listed my new email and also that is how I logged on so why in the world would they send the renewal to the old email?? I was then charged $86 for another year which luckily I check my CC charges frequently- if I do not receive a refund I will dispute with my CC company. Its pretty simple- send emails to updated profile listing- wasn't a terrible product but I realize that I don't really need to pay for antivirus and I can't rec this company bc of their ridiculous practices.