After publishing five books with Dog Ear, I have finally been bilked out of all profit payments due me for 2019. It is impossible to get a hold of anyone for explanation, particularly Ray Robinson, the company's owner, who has refused to respond to numerous emails and phone calls. I have also spoken to other company representatives who merely refer me back to Mr. Robinson. This refusal to pay royalties and failure to respond to complaints has affected many other Dog Ear authors, resulting in its "F" rating by the Indiana Better Business Bureau and the revocation of its accredidation. I have also registered a complaint with the Indiana Better Business Bureau.