We agree with all the complaints made by other buyers of this holiday product. That we were bamboozled into signing the contract without having time to read it through we were told we had to sign today or the offer would expire. We booked holidays on a couple of occasions only to find that we arrived and the booking had been messed up and not what we expected. We have tried to get the company to discuss some sort of compensation but were offered a gag order to sign to allow us to get out of the contract without any financial compensation we invested $ 20.000 and expected better service. We have a 10yr contract with 40.000 points My husband has recently suffered a brain injury which makes taking holidays extremely difficult Cheers Anne & Peter Press Member number 2867054