We set up a family picture, for 3:00pm Saturday the 23rd, our appointment was not found in system, we wasted time and effort trying to make appointment and people were here from out of town, we set up the appointment at the end of November and was the first person to make appointment for December ! This really ended up turning into big issue, when our appointment was not found! We hope you can do something to compensate us for our lost time and effort! Call back # 626 221-****