Have reservation with down payment with trip insurance for price match for Secrets Maroma Beach April 19-27, 2022. Price has come down twice in the last week, now at $5565.83. have had 8 conversations, 2 chats and numerous emails with reps and cannot get price to that amount. Down to $5765.83, have no idea where this amount came from. Have tried to resolve with the emails and phone calls, however I am getting no where. The latest chat told me my "issue was being escalated" and I would be contacted. Well, I was contacted via email with an incorrect price as indicated above. They actually asked to send them a screen shot of their own website t show their price last week, still hasn't done any good. I have attached it as indicated. I (we) have been using apple-vacations-b107408">Apple Vacations for over 10 years and for 23+ trips, never ever had problems like this before when trip prices have come down and called and sked for the price to be adjusted to reflect same. Isn't that the reason for the insurance with price match guarantee!