Unable to read amount of detergent to use in machine. The three cup icons tell you NOTHING. There are numbers on the cap but picture is too small, smirched to let you see. Your representative was working at home, understandably. Since she insisted on telling me what was on my bottle that was not there, I asked her to check her bottle, if she used Tide, so she could see what I was talking about. Oh, the offense of it!!!! How dare I ask such a thing. She could not leave the phone. I said just lay down the phone. Unless she lives in a hotel it would not take her but a matter of seconds to walk to her washing machine. She wanted me to get my bottle, which I was glad to do. Her being at home was the excuse she used on several occasions and I did not understand, with my questions, what difference that made.