I gave specific instructions on how to get to my house because ups take you to my neighbor's house. The driver ignored those instructions, even though she knew of them because she told me she did. She went to my neighbor's house and laid on the horn, blowing and blowing constantly until he woke up and came out on the porch. She threw my items into the yard because my neighbor has dogs. In the meantime, I drove up there. I got out of my car to get my products, but she had already thrown them into the yard. She then refused to leave because she said I was blocking her way. She refused to believe me when I tried to tell her the drive I was on ONLY goes to my house. Nowhere else. Never send this driver again. She is too stupid to breathe the same air as people with common sense. The directions I gave are plain as day and very easy to follow. She's stupid.