1 Jan, 2018 → by ClaimboUser508105
all inclusive vacation/airplane seat reservation
2
In January 2017, we reserved an all inclusive vacation to Jamaica for July 25- July 31. We paid and reserved airplane seats at the same time. The day before our trip, we checked our reservations with the airline only to be informed no seat assignments had been reserved for us. We were told by the airline that sometimes 3rd party reservationists ( i.e. BookIt) do not convey this information. So, in order to be seated within reasonable distance from my spouse, we had to pay additional $166.71. BookIt's customer service representative said "it's in the fine print, " and there is nothing BookIt can/will do to compensate the additional cost incurred. We will NEVER go through BookIt, again! Nor will we recommend BookIt to anyone! This is my second posting because I am uncertain if the first went through.