11 Oct, 2018 → by ClaimboUser566705
Alamo car rental in Dallas Ft Worth location
Myself and another friend on Friday night rented on Sept 21rd 2018 separate vehicles from Alamo. We avoided tolls when traveling to our hotel from Dallas airport to FT Worth - we were each charged $18.10 the following week. There is no Alamo e toll number to contact to dispute the charge -- the credit card statement phone number (877-590-****) did not provide any Alamo support line. Instead utilized Thrifty support to give Avis/Budget point of contact to call and inquire. A Credit card fraud case was filed to remove charge from credit card statement since I was not in the vicinity of a toll area. REFUSE to rent from Alamo car rental again, there needs to be better access