3 Mar, 2021 → by ClaimboUser523494
Agent for ameriprise
2
On 11-11-2020 my Aunt passed away due to a house fire. Since then we have tried to contact Jean St. Pierre who is suppose to be handling the trust. We never received any response from her at all. Finally my Aunt's daughter contacted Eli Ward and James Thompson who have been wonderful in trying to help us. But to date the acct has not been transferred over to their care. We are now going on 4 mos. and still have no idea what is in the trust acct. Why is this such a big secret. The family would just like to know whats in the trust and how it's to be distributed. Can you please help us.