Bunch of thieves, If I can give them less than a star I would. They will sell you services that don't exist with bunch of loopholes in order to never deliver. Be careful of the furniture insurance they sell you, it not for furniture and it's not even insurance it's a cleaning company that will give the run around if ever you call them to come over, apparently owned by a guy named tony whom they protect very well. (Magie Seal) He's belligerent and rude, offers no service whatsoever and will always redirect you to BM. Their online team that take care of online complaints will not do anything they're bunch of invalids hired to calm frustrated customers like myself and make it seem like they actually have a decent customer service when in fact they're far from it. Their fabrics are cheap and furniture only looks good in show room. Read the rest of the reviews. I double dare them to call my case a lie, they know exactly who I am and we've in contact for a long time, I would to hear how they dismiss this case. I wish I had looked at the reviews before buying my furniture. Good luck and stay away.