Aero Mexico changed my itinerary with a layover to Mexico City I'm not ok with that, I asked for them to either fix from LA to Guadalajara or form Fresno to Guadalajara or at least a refund. They said they would take a whole year to get my money back. I've been on hold for 2.5 hours and got hung up on and the second time I had to ask more than 5 times to be transferred to a supervisor and still haven't gotten an answer.