I, Bronwyn Dean (patient) went to Dr Charles on 8/04/2021. Upper respiratory infection was diagnosed. I went home with script for antibiotics etc. On Tuesday 13/04/2021 I felt drastically worse than onset and had completed my course of antibiotics so went back to Dr Charles. Dr Charles agreed it best I get admitted due to how much worse I was. Her referral note to the hospital states bronchitis/pneumonia. I pay for decent medical aid! I was told the hospitals have not one bed for me! Midstream Mediclinic in particular was asked for a bed as this is closest to my home. They refused to assist with a bed.