Bought a pair of shoes on Wednesday (07/07) & discovered the sole was loose on Thursday (08/07). Tried returning/ exchanging it on Friday (09/07) but could not find my receipt so i acquired a bank statement. Simply wanted a straight exchange as I've done before @ one your other branhces but was unable to get this rectifies. The store clerk that assisted me was extremely rude & kept escalating her voice as I was explaining to her. Have never experienced such unprofessional conduct from any other Tekkie Town