Bought a pair of shoes on Wednesday (07/07) & discovered the sole was loose on Thursday (08/07). Tried returning/ exchanging it on Friday (09/07) but could not find my receipt so i acquired a bank statement. Simply wanted a straight exchange as I’ve done before @ one your other branhces but was unable to get this rectifies....
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I purchased a bag from the store which is r450 and the purchase was done on the 13th of february clearly its a manufacturing error the store requires us to wait fill in a form and wait for feedback when the bag was purchased I paid cash what nonsense is this, the cash refund policy should be...
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On 8 December 2020 I purchased kids sneakers and a duffel. On that day I received a message telling me that my parcel have received by Dawn wing. On Thursday I tracked my parcel everything was fine.And the delivery date was 11 December 2020. And today I tracked it again it says they were not able to...
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Brought a pair of shoes (Adidas Sneakers) white in colour which tried to take them back for an exchange and failed for no apparent reasons. Bad and service not rendered to my satisfactory as customer. Please help, my email address: [protected]@gmail.com and no: [protected] Thanks
You have a serious problem with your staff at your longbeach mall branch. They are shockingly rude, disrespectful, obnoxious and unprofessional. They have poor attitudes and treat customers as though we are in the way. Your music is always blaring, disproportionately to the size of your store… It is extremely unpleasant and offputting. After my last experience...
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