25 Jun, 2021 → by ClaimboUser513267
Ad being deleted on false accusations
1
My ad has been deleted on false accusations by Gumtree. I have sent an email 8 days ago explaining the situation, and they have not got back to me, and when I try using the Gumtree live chat nobody gets back to me. I waited on the live chat from 10am to 8pm for two days in a row, and didn't have one single answer! I am a young woman trying to sell my cats kittens, to which Gumtree is telling me I am using multiple accounts, with no proof or help in the situation! I have several other people in the same situation of being falsely accused with no proof, and Gumtree is doing nothing?! Gumtree says they are equal to everybody. As a young woman trying to use their online platform, and having such problems, I can't say I agree. I respect the Gumtree rules, by only posting 2 ads a year, but I have only posted 1 advert this year and that has been removed, so far I have had no help in this matter and been falsely accused. I hope Gumtree will fix their communication skills, and fix this matter for myself and many others. I don't know what information Gumtree wants, but if they won't even talk to me, or contact me to see I am an individual with my own account, not several. Then I wouldn't call they're proof "reliable". I would appreciate speaking to somebody who will be able to help me, and see that this situation with an "All Welcoming" online platform not allowing me to post my own, and personal ad is ridiculous!