1 Jan, 2018 → by ClaimboUser306525
active.com

2

Be very careful when registering for anything using active.com I signed up for a local community event and had to use active.com to sign up and then come to find out they also enrolled me in an annual subscription service with no notice for $59.95. I was never asked for permission and never got notice that I was signing up for their subscription. I happened to be going through my spam mail and noticed something that said membership renewal and had a look only to find out they were billing me for a year of service that I did not sign up for or want. Active.com's website has a lot of information on cancelling these renewals so it appears they know they are scamming people, but when I said to customer service that this felt like a scam, they had quite the script for what to say. I also filed a complaint with the Better Business Bureau.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Active Network you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.