I bought an Acer Nitro 5 laptop September 8th 2020. A month ago my screen started flickering and I couldn't fix it so I took it to the place of purchase on March 5th 2021 thats three weeks ago. I was told it would be sent to the main service location and should have it back in 7 to 14 days. I haven't heard a word from Acer or my local retailer. This is a laptop that I bought new less than 6 months ago that is under complete warranty and is vital to my business and personal needs. It is totally unacceptable to keep it this long. In fact, in 25 years I have never had a repair take more than 5 days. In a similar situation with a Lonovo laptop my retailer gave me a new one the following day. I need this handled immediately.