A couple of months ago I had a problem with Quicken and USAA. I have gotten the Quicken resolved. But also during this time, USAA had me deactivate all of my accounts and then activate them again. It was a nightmare, because the person helping me did not know how to activate them again. I finally got that resolved and swore I would never deactivate and activate them again. Today, I tried to balance my checking account ..again and couldn't - I called ane the person told me I would have to deactivate and activate again. No way am I going to do this!!! Why can't they get the sites fixed??????????? Plus the music is TERRIBLE!!! Karen Bennett