Dear Sir / Madam, I am writing to you to raise an issue about: Money transfers The issue that I have experienced was: They permanently blocked my card for no reason. It occurred on: 2021-07-29 This meant that Yes because I get benefits money in there and I need to get a hold of it to pay some of my rent and phone bill. I would like pockit to unblock my account as I already sent the details that theyve asked me to send I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address. Yours faithfully, Neidy Tungna DOB: 2002-11-27 Sort Code: 233272 Account Number: 0257**** Account: 0257**** 193 Nottingham Road, Derby Derbyshire DE21 6AN