13 Sep, 2020 → by ClaimboUser817288
Absolutely disappointing stay with your company
2
While staying at your hotel we we're treated very rudely and disrespectfully. I was accused of smoking marijuana in the room although I clearly stated and informed the attendant that myself nor my husband uses marijuana. Then we were accused of lying about the aroma in the room - which was actually one of the neighbors outside smoking in their vehicle. Upon departure call customer service in order for the attendant in the a.m. to return my deposit of $150. The overnight stay was uncomfortable and disappointing due to other guest at the hotel because of the marijuana smoking near my window and the loud music for extended hours into the am. And the several times we called the front desk concerning the other guests being disrespectful in front of our window it was ignored User's recommendation: I wouldn't recommend yh8s hotel due to the staff.