10 Mar, 2021 → by ClaimboUser186339
A staff member

2

I came in to the Tweed Heads South store to purchase a stand alone computer and met staff member Teirry. I asked for the computer I wanted and he got that but procceded to get surge protector, microsoft office suite, virus protector and than told me it would be $2300. I said I don't need all as I didn't have that much money that I just want extra warranty, he asked how much I had and than got the price down to $1600. The computer was $1299. I thought the rest was warranty. When I was looking at receipt later I realized he had charged me $99 for virus protector. I still can't work out by receipt how long my warranty is for. Not happy at all with his pushy salesmanship. My invoice no. is: 1443776. 4/3/2021.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Harvey Norman you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.