A Representative of yours missold me you product and signed me up for a monthly plan which I did not agree too. I have been told that many of my colleagues have fallen for this under the one representative of yours and it's hard not to believe this is something they are trained to do. I also spoke to one of your staff at the creditcontrol department called Ula who was incredibly rude to me on the phone and became frustrated with me because I didn't have my card details whilst I am at work. This company is very unprofessional and I really want to take my complain further to external investigators that need to audit your company and how you sell your products.