26 Jun, 2019 → by ClaimboUser543905
a kickstand that was installed on my bike.
1
I had service on my bike at Reiman's Harley Davidson in Kewannee, Illinois on 5/16/2019. They called my husband to let him know that at the time of service my kickstand bracket was broke. So they asked my husband if he wanted them to fix it and he said yes, assuming that they meant they were going to fix the old one not put a new one on. They put a brand new kick stand on it which was for my year and make of bike but my bike has been lowered significantly and the kick stand that was on there had to be cut down an inch. My question was why didn't your mechanic noticed how short that kick stand was and how straight my bike sat after putting it on. After getting the bike home we had to pay more money to have the old kick stand fixed so I took the one back to Reiman's which they would only give me in store credit for only $100 instead Of the $177.04 I paid for it because the bottom had a scratch on it. I told the guy that of course it has a scratch because that is where it sits on the ground. If this is how Harley Davidson treats people after spending that kind of money on their products then I will never shop at another again!