10 Jun, 2021 → by ClaimboUser672158
A 3000 dollar hunk of junk

2

I recently upgraded my wedding ring because my first one had snapped at the top of the band and we paid 2000 cash to upgrade it to beautiful 1 carat diamond ring set in 18k gold and less than 3 months the entire top stone and its setting snapped off at the band! I was told that because its he said she said I cannot have the ring replaced only repaired and if it needs replaced I have to pay more money out of pocket for the warranty on the new one when obviously it was defective. I will never purchase through zales again their jewelry is being made with dirty or junk metals User's recommendation: Go elsewhere.
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