I have booked 9 cartoons of size on 03 May 2021 of size L43, W41, H60 CM. total weight is 225. The reference number is 0TRA14014488395. Just yesterday they charged me for tail gate charges $75, and said if driver feel unsafe he can use tail gate, but i asked him to use mobile trolley, after discussion on email they agree to refund my money and just today they mentioned that my total weight was 350 kg, which is totally impossible. Northline did not mentioned on the reference when i even picked, it has been mentioned if that is the case. They deduct another $22 for my account for this purpose, please help me in this matter.