Ticket number QGV95R. We decided to upgrade to Prima for extra comfort as we were on our homeward journey. Despite there being very few passengers, our seats were at the back by the cabinets where drinks and supplies were stored. The staff opened and slammed closed these cupboards for most of the trip as well as talking loudly right bdhind is most of the trip. This is not a prima service at all and we would have had a more comfortable and relaxing journey if we had saved the money and just travelled economy.