I have had this shredder for about a year and a half moderately used and the thing is now broke spinning profusely even when there is no paper within. I need to obtain a warranty replacement immediately as this is a need for my home office but I can't seem to find contact info or the website for ativa. What gives? This took place at my office office regarding the issue noted above, and it was a serious inconvenience. I need someone to reply and provide me with a warranty replacement ASAP in order for me to continue to do my job effectively.