18 Mar, 2021 → by ClaimboUser210472
5 weeks back pay owed from February 6, 2021
1
My original claim year expired 1/30/21. I was told to file a new claim, this was filed on 1/31/21. I continued to file my weekly claim but was not receiving payment. The new claim was denied. I have been calling daily for 2 wks and was told the new claim was denied but now those weeks would be moved to my old claim and be paid out because I qualified for the extension. On Monday I received payment for the following weeks ending 1/30 and 3/13. The other weeks that are owed have not been paid, each representative says that the processing center has to transfer the unpaid weeks to the old claim. The concern has been escalated by the call center 2x, I spoke with the processing center last week and was told it was taken care of, but that hasn't happened. I am hoping you can help me as I don't know what else to do. Kind regards, Pam Crombie