In case nobody knows, Sharaf in a few languages means "honor" or "working with integrity", which clearly what Sharaf DG doesn't stand for. I had to return to the store in Deira City Center 5 times after their horrendous fuck-ups, one after the other. My first time going there was to purchase the iPad Pro 2017, they were out of stock and told me it will get delivered to me the day after. It arrived after 24 hours, so their “Get it the next day or get it for free” policy didn’t apply. Clearly, they mend their own rules. The box arrived bent and damaged to my house. The second time I returned was to install a screen cover for the iPad, which is a whole experience on its own and I wrote my terrible encounter in a separate complaint. Click on my username to find and read it. I left Sharaf DG eventually and got it installed for 130dhs at another store. The third time I came back was because of an issue that the iPad was showing and it was clearly evident that Sharaf DG sells faulty products. They made me wait for 2 hours and then replaced my lost screen cover with a *** iPad cover that smelled so bad. They didn’t even have the decency to replace it with something of the same value or even another screen cover because “it was out of stock”. It was lost money on my part. The fourth time I returned was to get the new iPad they promised and had to wait for at least 30 minutes. On the phone, customer service said “sorry, we have no update as to whether it arrived or not” so I had to risk it and visit the store in person. After I received it, I had to go check to see if there were any faults with it. Lo and behold, the screen started flickering as soon as I turned it on and it was yet again a faulty device. I had returned for the fifth time to finally ask for a full refund, in which if they refused, I would have easily gone to court and won this case. I left and I will never return to Sharaf DG. Sharaf DG clearly discounted iPads in hopes of selling off defective remaining pieces with lower prices than the market. If they have anything discounted, it’s for good reason. They want to make sure to gain profit by scamming people. Please do not put yourself through the trouble of going there to purchase anything! I promise it’s better to buy from retail stores if you wish to save money or just go to proper sources whose staff members will treat you with respect and efficiency. I truly hope Sharaf DG gets shut down or someone reports them and files a lawsuit on them.