I got a small dog 3 yrs old she's trained only thing she barked when I went out so I was looking up on Google and called them the lady was talking so much told me the had life time training for 1195.00 I said that was to expensive for me and she explained that I could make payments and then told me you need to put 300.00 down they said that they told me non refunded I don't remember that and I didn't sign anything not fair I canceled and won't give money back im going to try to go though my bank to fight