I purchased 2 sets of Clarins 30 min Open Spa Treatment from the Clarins boutique at the newly opened Mid Valley South Key Mall in Johor Bahru, Malaysia. Unfortunately, the very pleasant and young therapist lacked the necessary experience. Both in her hand facial technique as well as in the suit of products recommended. In fact, the very next morning, I awoke to find my skin very dry and dehydrated. Not at all like the previous Clarins products used on my skin at other Clarins' facial treatments at other outlets. This has been the most shocking. I request that an investigation be conducted and that an answer be given to me over this disturbing incident. Miss Chan Johor Bahru Malaysia Mobile : +[protected]