Their billing system mistakenly cancelled out my 2020 coverage August 2020- Dec 2020. I have EIGHTEEN CASES OPENED over this issue, escalated up to crisis cases, pages of notes and promises, but EIGHT MONTHS LATER AND NO RESOLUTION. I'm in collections and credit is being ruined for past due medical bills; I'm being denied care by primary care and other hospitals because of the amount of bills from August through December. They said they sent the letter of reinstatement over to BCBS on seven different occasions. Yet BCBS never received it. And the Health Connector has no other help to offer.