13 Apr, 2021 → by ClaimboUser308390
2018 Subaru Outback Crews Subaru of Charleston (North Charleston, SC

2

My wife and I purchased her a new 2018 Subaru Outback which we really like. Our complaint is we have been to Crews Subaru at least 3 times including today for help getting our GPS map updated. The first two times we while getting the oil changed. You can check your computer for dates. The first time they didn't update saying they would have to charge $50. We said ok we get it done the next time we get oil changed. We asked again the second time to have the GPS Map up dated and was told the person who does that was on vacation and they would call us when he returned. We talked to service manager he basically made us feel like stupid senior citizens. They did not call back so I went to Crews Subaru of Charleston and asked again today. They said they could not update the GPS. I want to know where I can go to get updated. This very poor service to seniors.
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