Last week it was diagnosed that our Escape had Freon leaking in on the number 2 cylinder causing it to run bad and causing it to smoke. We tried to get an appointment the week before with 2 different dealerships that week. None could see us until the next week. By the time we got there we were 117 miles out of warranty. This was a known defect that Ford has known about for a long while. Why were we not ever notified of this. Also another week has passed that the Ford Dealership says they are waiting to hear back from y'all. We also bought an extended warranty when we purchased that would give us coverage to 80, 000 miles. We do not understand the holdup when it is a Ford defect. Questioning whether we should continue to buy Ford or not. We have been a Ford family for over 20 years. Thanks