On March 13th, I purchased 2 Keihl's moisturizers (order WB4372268463) from Bergdorf's with an estimated delivery date of April 2nd. I was willing to wait the long 3 week period. Today (April 2nd) I called Bergdorf's customer service to check the status of my order and was informed it's on back order and won't be delivered until May 3rd. So, I have to wait not 3 weeks but 8 weeks for my order? That's totally unacceptable... I'm glad I called because I would not have known about the delay since I never received any notification from Bergdorf's. Sadly, when I called, I spoke with Rubin, a snotty customer service representative who's attitude helped me to decide to just cancel my order... I'll buy elsewhere. So much for up scale retailers... Chris A