We do not charge for documents. Empty documents can be freely obtained. We provide an independent document preparation and filing service. We strive to succeed by providing intuitive proprietary forms, clear help content, quick processing times, and quality customer service. We aren't affiliated with any government agency, so we work only for you, and only to improve your filing experience. And our service is explained multiple times and in multiple places before any information or payment is accepted. We assist customers every day with documents and filings at the federal, state, and local levels, including llc formations, incorporations, dba registrations, federal tax ids (Eins) , s - corporation elections, entity classification elections, and more. People can conduct any business filing on their own, or they can enlist the help of a third party company that has performed that same filing many times before. Regardless, we apologize for any negative experience. We will take it to heart and always strive to continue improving.