HP Notebook-17-by2500na. Serial Number: 5CG00235QK, Product Number: 8UQ00EA#ABU. Intel Core i3 1TB HDD Silver. Purchase Date: 4th March 2020. Cost: £529. It is now out of warranty. I have purchased HP laptops for many years. The above laptop is only 18 months old and has always been handled with great care. I am 76 years old. It has never left my home. I am its only user. It has only been used either on a table / desk or my lap. It has never been handled roughly or dropped or ever suffered even the slightest physical trauma. I have not had any problem with it but recently as I was opening / closing the lid I could hear a "clicking" sound emanating from the silver "hinge" which runs across the bottom of the screen. Within a short space of time I noticed that the bottom of the screen on the right hand side of the "hinge" was coming away from the body and slight dropped at that end. The black plastic "frame" around the screen was also coming away from the screen surround. I tried to gently push the bottom of the screen back in place but there appears to be numerous plastic connectors/teeth so I could not push the bottom of the screen back into place. So, I have purchased ANOTHER similar 17" HP Laptop only to find that it too has the very same "hinge" running along the bottom of the screen connecting the screen and the keyboard. I am now very worried about this. It may be a design fault. However, I cannot afford well over £500 for new HP Laptops every 18 months due to this assumed weakness in its construction. I just want the problem resolved as cheaply as possible. Really hope you can help me. Mr Ashton Email: [protected]@aol.com