1 Jan, 2018 → by ClaimboUser823464
1500 printer
1
I bought an Epson Printer and within the warranty period it went faulty. I tried to get it to work correctly, ringing Epson and they say it cant be the printer, anyway I took it to an Epson Approved centre paid £15 and they tell me it is the printer, but by this time the warranty had lapsed a few days. I then after a few letters wrote to CAB and Trading Standards I read that the printer is supposed to print 12, 000 copies a month, this printer hasnt even touched slightly this fiqure. Anyway, I was told that I could claim under the sale of goods act and get it fixed under this act. I tried this and am still under communication with the CAB (citizens advice burea) I paid the £70 almost a month ago and rang a few times to find out what is happening. I have now informed the CAB and Trading Standards, that Epson after a few promises of getting back to me, as taken my money of £70 and my Printer has not been fixed and still remains here. I have put extra complaints in to all the releavant assocations and FB sites etc Best regards and thankyou for nothing Stephen Handley [protected]