My mother called in and told them what she wanted done. She gave me the money to pay for everything. 2 gentlemen from Stanley steemer came and Brandon advised me that I really should take the deodorizer and scotch guard. I was only there to pay them but he stood there and just kept repeating himself until I got in my purse and paid the extra $80.00 Then they started working on the floor AFTER HE TOOK MY MONEY AND WAS DONE WITH THE FLOORS........he told me he was sorry I did call Stanley steemer that day because nobody should feel like they HAVE TO do anything!