1 Jan, 2018 → by ClaimboUser880570
$12.00/month charge to store card
*SOLVED
3
Back in July, I started to notice that there was a $12.00 charge on my Jessica London card. I review all the charges on my card monthly and was concerned as to why this charge suddenly appeared on my statement. I called Jessica London right away to try and rectify the situation and was told that there were actually 3 charges on my statement totaling $36.00. They said that "since this is a third party billing company" that I would need to call them and take care of crediting my store card. Meanwhile, I was being charged late fees from Jessica London due to these Shopper Discount fees. Well, I called Shopper Discounts and the representation informed me that he would put through a credit to my card. At this time, I asked that my account be cancelled. I thought this whole ordeal was behind me until early October when I got yet another billing statement that an additional two charges were added to my Jessica London account from Shopper Discounts. Mind you, I haven't made a single purchase on my Jessica London card since early in the year! I have now been calling Jessica London since October, calling Shopper Discounts, filling out Refund Claim Forms and Settlement Claim Forms to try and clear up my balance. To make matters worse, I am still being harassed by collection agency calls and was informed that I still have to pay Jessica London $45.17 to bring my balance to zero. This frustrates me to no end!! I was the victim of a SCAM and now I have to pay so that my credit isn't damaged.