Good afternoon, Last December I bought an iron at Blokker (Grote Markstraat 68 /2111 BJ DEN HAAG). The iron had a 10,- € return offer. Through the website I have sent the form several times with all the required information and I have not received the 10,- € promised. I would be very grateful if you could deposit that amount in my checking account. Here you have all the information: Account number: NL90 INGB 0008 01** ** Stroomstrijkijzer Tefal Ultragliss FV 4998 Price: 59,99 € Date of purchase: 16 December 2019 Thanking you in advance for your help. Sincerely, Amparo Alonso GALLEGO