21 Sep, 2021 → by ClaimboUser710898
Chronic Medication NON Delivery and 0 Feedback.


For the 2nd month in a row, we have had to fight to get medication from Pharmacy Direct.
No feedback from management, and still, a chronic critical medication has not been delivered.
Stalevo is crucial for a patient with Parkinson’s disease.
Emails sent on the 13th of September 2021 have not been responded to by management.
13th September, 7 phone calls to your call centre, and was told they would get back to me after speaking to Jacqueline.
15th of September, I was told by Jacquline we would get an ETA on the Stavelo medication. We are still waiting on this ETA.
21st of September, we are still waiting.

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