I replaced a new a/c unit in a vacant space and need to turn on electirc to check. I used 4 kHw @7.3 cents/KWh and the charge was 29 cents, but bounce energy sent me a bill for $52.32. There are hidding fee of $15 for account initiatin and $4.95 monthly fee and other fees. Any way, the 29 cents usage opens the door for rob. When I call each time have to wait 30 min. or more, when I finally get to talk, they transfer (Kick around) me three times and then get disconnected. They charged me $500 deposit, so they do what they want.