Only the block on my side of Fossil Lake goes down without power during the last three rain storms. Just across The street the street lights are on and across the street the next block all their electricity is on. Why just our block!!! The worst thing, it takes up to 2hrs to get the electricity back...
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I have never seen such a cheap company like them. They never honor their rewards and horrible customer service when being called. They would just say, we have requested to be resent and it never reaches us. I am waiting for their reward 1 for more than 14 months. I was suppose to get it when i...
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This company SCAMS you on meter readings and charges and then RUDE customer service people refuse to make any corrections. In May 5/9 – 6/8 I used 2890 kwh. I realized that my electric usage would increase in the next billing cycle for more A/C is being used in the summer months and in June 6/8-710, 2012...
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BUYER BEWARE! I've been with Bounce for 2 years and basically satisfied with services and costs. BUT, when it comes to reward offers, DON'T EXPECT THE COMPANY TO GIVE THEM UP EASILY. It's your responsibility to request rewards. You don't ask, YOU DON'T GET! Even if you ask once, you may have to jump on them repeatedly...
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I replaced a new a/c unit in a vacant space and need to turn on electirc to check. I used 4 kHw @7.3 cents/KWh and the charge was 29 cents, but bounce energy sent me a bill for $52.32. There are hidding fee of $15 for account initiatin and $4.95 monthly fee and other fees. Any way,...
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I damaged the phone screen.
Hello. My family gave me a phone I bought at the RD Electronic store for cash. Since the phone always turned on and off by itself, the screen didn't work and it didn't work in any other way, I decided to return the phone to the store and demand a refund (within six months it is possible to return the phone to the store, get a refund or an equivalent phone of my choice). So I gave up the phone and demanded money. After a while, I got a call from an RD Electronic representative and offered me a newer model of this phone, which I gave up and stayed with - I wanted to get money. They then called to report that the phone on the screen had a mechanical damage (phone toll completely intact and intact - no damage was found in the store),and because of this damage they refused to repair the phone under warranty or return the money to me. So, in the end, I didn't get back any money or a newer phone, but my own - now with a damaged screen. Insisting that it was completely healthy when I handed over the phone, they still say it's my fault. I don't know who's to blame for the screen being damaged, but they don't admit their fault, and the loser is a damaged phone that I can now repair with my own money.
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