28 Apr, 2021 → by ClaimboUser86081
Charged change fees for changes just fly denied

1

Just Fly charged me change fees 2 times of $150 each to change flights and then after charging me they emailed me that my flight change was denied but never refunded my money. I was charged $300 total for 2 different change fees that they denied before Delta requested to take the flight back and help me reschedule flights. The company said they would refund the money within 10 days and it's been close to 2 months. They won't take my calls at customer service or return an email when I try contacting support.

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