11 Oct, 2019 → by ClaimboUser325221
Can’t Get Customer Service to Product Defects
1
I've been buying Physician Formula products for years. Recently I have experienced issues with detectable odors/unpleasant fragrances in the Yellow Concealer Stick and Bronzer Booster powder (4 seasons - color) compact. Additionally, there was an issue with the single color Bronzer Booster powder compact with the powder corroding into hundreds of tiny pieces within days of purchase. It was impossible to get Customer Service on the phone. When I did it was an offshore, disinterested rep who informed me that the products were recently reformulated. No request to examine the flawed items or make good. I won't buy this brand any more!