i ordered a jacket back in march for a 50th birthday present, i had it a week before the birthday then went on holiday for a week, the coat i ordered was the wrong size and i returned it upon my return from holiday. Canada goose got in touch and advised the coat had been worn, this is impossible it was completely the wrong size and would no way have fit, all i wanted was a replacement. i have been refused a refund and was told the product would be returned - 5 months later still nothing received, canada goose are absolutely disgusting and i cannot understand what has happened, i believe something untoward has gone on in the warehouse, maybe the coat was dropped, swapped however i am yet to receive an explanation. i have bought many canada goose jackets however i will never buy one again due to the service received i am 1k out of pocket with no coat for the husband. i kept receiving emails asking where to ship the coat to - canada goose have the shipping address andn i have confirmed this on the phone yet still no coat and no refund. i am disgusted with this